Privacy Policy
User Data Privacy
Effective August 1, 2023
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@early.works.
This privacy notice describes how we might use your information if you use any of our web pages or mobile applications, no matter the method of collection (e.g., email, sign-up/sign-in page, survey), including collection through our website at https://www.tryrelay.ai/ or https://app.tryrelay.ai and any online features, browser extensions, mobile applications, services and/or programs offered by or on behalf of Relay (collectively, the “Services”).
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this privacy notice carefully. By accessing and using our website or application, you are confirming your agreement to be bound by this Privacy Policy. If you do not agree to the terms contained in this Privacy Policy, you must discontinue use of our Services immediately.
Contents
How do we use personal information?
With whom do we share personal information?
In Short: We only share your information with your consent, to comply with legal rules and regulations, to provide you with services, to protect your rights, or to fulfill our business obligations.
We may process or share your data that we hold based on the following legal bases:
• We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• We may process your personal information to fulfill the terms of our contract with you.
• We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• We may share your information with third parties if and when you direct us to.
• If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
More specifically, we may need to process your data or share your personal information in the following situations:
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data, to the extent necessary, with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties.
If we have processed your data and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
How do we use cookies and other tracking technologies?
In short: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out below.
A. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an application. Cookies are widely used in order to make websites and applications work more efficiently, as well as to collect information about visitors.
In this case, cookies used by us are called "first party cookies.” Cookies set by parties other than us are called "third party cookies.” Third party cookies enable third party features or functionality to be provided on or through the website or application.
B. Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Services to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Services. Third parties serve cookies through our Services for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Services and the purposes they perform may vary depending on the specific Services you visit.
C. How can you control cookies?
Different browsers provide different controls for limiting the cookies you receive. You can control which sites are allowed to set cookies or set your browser to delete cookies on exit or manually. There are also many extensions that help you control cookies on browsers like Firefox and Chrome.
D. Essential cookies
These cookies are strictly necessary to provide you with services available through our Services and to use some of their features, such as access to secure areas.
E. Analytics and customization cookies
These cookies collect information that is used either in aggregate form to help us understand how our Services are being used or how effective our marketing campaigns are, or to help us customize our Services for you.
F. What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Services or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning
G. Do we use Flash cookies or Local Shared Objects?
Our Services may also use "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
H. Do we serve targeted advertising?
We do not serve targeted ads within the Services. And we never sell user data to third parties for advertising.
We do use Google Analytics to gather website and mobile app usage information that we may use to create ads for placement outside of the Services to potential customers in the future.
I. How often will we update our cookie policies?
We may update our cookie policies from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this policy regularly to stay informed about our use of cookies and related technologies.J. Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at support@early.works.